Shipping policy

UPAJ offers FREE shipping on orders above. Your order will be shipped to you fully insured.

We urge all customers to inspect the package for any damage or tampering before receiving or signing for receipt.

After your product(s) has been successfully placed, booked and packaged, it will be shipped within 7 to 8 working days. The expected delivery time for the booked products to the shipping address is 5-7 business days.

In the event the customer wishes to change the shipping address, he/she has to contact the customer support team before the shipping confirmation mail has been received. Once the shipping confirmation mail has been sent to the Customer, no requests to change the shipping address will be entertained.

The Recipient accepting delivery should not accept deliveries where the box or packaging has been tampered with or if the box is empty.

The recipients receiving the delivery must open the package and check its contents before accepting the delivery or signing the delivery receipt.

If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same  All costs for re-shipment and handling in the case of non-delivery to the Customer shall be chargeable to the Customer.

Please note that international import duties are paid by the customer.

The delivery guarantee is subject to the terms and conditions of the courier company. Any inconsistency in name or address will result in non-delivery of the person.

We currently don't have any Cash on Delivery options available.

We value our customers and strive to provide the best possible service. We believe that this policy will help us ensure a smooth and secure payment process for all of our customers.

We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information-gathering and dissemination practices.